Legal

Refund Policy

Please review our refund policy carefully before making any payments on Waterfall ERP.

Last updated: 2026

Thank you for choosing Waterfall ERP to manage and streamline your organization’s financial workflows. Our platform provides immediate access to digital services such as advance request management, expense tracking, billing submissions, and role-based approvals.

No Refund Policy

All payments made towards subscriptions, licenses, onboarding fees, or any other services offered by Waterfall ERP are strictly non-refundable.

Payment Finality

Once a payment is successfully completed, access to the platform and its features is provisioned immediately. Therefore, payments cannot be refunded, reversed, or transferred under normal circumstances.

Billing Errors & Exceptions

If you believe a payment was made due to a system error, incorrect billing, or duplicate transaction, please contact our support team with the relevant details. Each case will be reviewed individually, and any resolution will be at the sole discretion of Waterfall ERP.

By using Waterfall ERP and completing a payment, you acknowledge that you have read, understood, and agreed to this Refund Policy.

Need Billing Assistance?

If you have questions regarding billing or payments, our support team is here to help.

Contact Support